Cookies & Cupcake By Design

Reviews about Cookies & Cupcake By Design

• 5 / 5

  By Janette Phillips
  I love the cookies and the arrangements! I live in Michigan and have used our store in West Bloomfield often. I thought it would be a great arrangement for a friend and was very happy there was a franchise in the Marietta! Thanks!
  March 25, 2017
• 2 / 5

  By Lori T
  I have not ordered from them in years, but when I ordered years ago, there weren't any problems. The product was good. So when I decided to make a special trip out there this past Friday to get some New Year's cookies for a few people (not specially made, just to purchase something they already had in store) I looked up hours online and it showed they were open till 6, when I got there, sign on door said 5, but nevertheless I got there in time either way, by about 4. Door was locked. No sign saying they were closed, or we'll be right back, etc. Went down road and got something 2 eat. Came back, door still locked. Knocked on door thinking someone was in back, as I was able 2 see a closed door w/light underneath it. Nobody came out. I called them and left a message requesting they call me 2 let me know if they were going to be there that nite and what would their hours be for Saturday? It is now New Years Day, and no messages from them. So I have to agree with some of the other posters on here about lack of customer service....Bottom line, you may want 2 call them if u don't want to waste a trip out there whether u live near them or not. And hope that they either answer, or u get a call back from them.
  August 25, 2016
• 5 / 5

  By Dana Hesson
  Amazed how quickly it arrived! The recipient was so surprised and commented on how fresh and tasty the cookies were. Would do again!
  August 20, 2016